Premier Inn Melton Mowbray hotel

28.01.2024

Goed hotel, wel elke keer vragen naar schone handdoeken. Personeel vriendelijk, kamers schoon. Enige nadeel vind ik dat de douche in de badkuip is, genoeg warm water.

05.12.2023

Went for a premier inn breakfast without being a guest. The team of Nicola, Matt and Rhianne were brilliant. Food tasted lovely and reception was spotless. Credit to the team. Will be returning again soon.

14.01.2025

A very comfortable place to stay as a family of 4. The staff were so helpful and very friendly. The accommodation was within easy walking distance to the train station and bus stops, allowing for stress-free travel. The family room was very spacious and very clean. The beds were very comfortable and the shower hot and a good pressure. The breakfast offered a wide variety of nutritious options. The hot food was cooked to order and was always hot and fresh. We would definitely recommend The Premium Inn Melton Mowbray.

06.01.2025

Ideal place to be close to Melton Mowbray . Staff are very good. We did ask for our rubbish to be taken from our room but never got done.

03.01.2025

I have recently visited to enquire about the hotel. I have paid for the car park. However, for some reason I have received a penalty from horizon. I wrote to primer Inn with evidence of payment. They have been so helpful.Nichola was very prompt and supportive. The parking charge was cancelled with no fuss. Nichola is so great and helpful. I will look forward for my next booking with premier t.

02.01.2025

Very friendly staff, we happened to be given a huge room which was nice 👍

22.12.2024

Very friendly and welcoming staff. Rubbish free WiFi

11.12.2024

Great place stop for town centre and theatre

09.12.2024

Bit of a dump to be honest. Room smelt damp which isn't surprising given that the window is sealed. No heating in the shower room not even a towel rail so towel stays damp as the heating goes off during day when you leave room. This is a company that micro manages it costs (which is ok in principle ) but to the extent that it is running down the quality of the building and customer experience; the staff must smell the damp and see the mould every single day ..... Can I add that having to pay for WiFi (free service is useless) and turning the heating off in the room at 08:00 when I’m still in the room is a little irritating.

12.10.2024

Great place to stay. Highly recommend

02.12.2024

Room was clean and tidy, bed very uncomfortable! Staff very rude and food was appalling! Very small selection and everything is heated in microwave! Mash potato had more texture than breakfast! Car park is really small but seems good security with lots of cameras, pain to find though! Hotel is on the main road, reception do day if no spaces left in car park you can park around front in disabled bays (4 of them!) Would i ever stay here again - i would rather sleep on the pavement outside!

01.12.2024

Hotel and staff are great. Breakfast was great better than most premier inns. The only thing that brings it down is the parking. Car park is difficult to find despite reception giving you a map. Also once I had found it, it was full so had to find street parking.

22.11.2024

Superbly clean and quiet bedroom (to rear of building). Welcoming and helpful reception team. Great Central location.

20.11.2024

The staff here are superb, especially Jackie the chef. She's the friendliest most accommodating of people and cooks a wonderful breakfast. We go here for breakfast once a week, brilliant apart from one tiny thing. They should have tinned tomatoes on the menu. That's down to head office though and not the local staff.

12.11.2024

Matt and Nicola are brilliant and very helpful late at night checking in

29.10.2024

We've stayed here a number of times now. It's a lovely hotel, well located, and always friendly staff. Only 'challenge' is parking can be limited you arrive later on in the evening

28.10.2024

Popped in for breakfast on Friday as a local to the town and really impressed. Great value for money and Jackie who was cooking was so lovely and attentive, really looked after us and will be definately going back!

22.10.2024

Great location for the centre, rooms very clean, had an evening meal and breakfast deal which was excellent value, and with friendly staff a very good deal.

06.10.2024

Great location, just a short walk to all that Melton Mowbray has to offer! Just around the corner to the market and town centre! The room was a standard Premier Inn room. The room was very clean as always, but we did find a hole in the bedding. This should have been spotted by the staff. We also only had one set of towels. We only found this out the next morning, so we had to share! These were only small things, so we will defo use this Primier Inn again.

27.09.2024

Premier Inn Melton mowbray, food very good meal deal very reasonable, my room was excellent, clean, shiny bathroom, towels fluffy 😊 everything about the room was outstanding, slept like a baby 😁 as for the staff I met they couldn't do enough for you, customer service 100% I travelled from Suffolk to attend one of my courses (ambulance technician) so I'd like to say TO MATT, CASEY, BECKY AND JODIE THANKYOU you are an asset to premier Inn Melton mowbray, if I'm ever in the area again I will DEFINITELY book to stay here again, x

22.09.2024

Room as expected for a premier inn ( good,clean) I asked when I got there to have a room away from doors snd lifts as noise disturbs me, she said with a,smile I cznt fo that they are allocated before you come ( not full so I don't see why not) as it happens we were quite near the lift but it was not noisy, but upstairs was! Someone with concrete shoes just walked around and around all the time! I though afterwards it may have been a small child as there was no where to walk yoo! Please put families on ground floors,not above people who want to sleep!

23.09.2024

Myself, husband and friends stayed for 2 nights at this Premier Inn and I would just like to acknowledge the very helpful and friendly staff we met while there. Jodie in the evening and Nicola at breakfast stood out. We have stayed in a lot of Premier Inns over the years, mainly through work and we all said what very lovely ladies these 2 were, a credit to your hotel.

16.09.2024

Oh dear Where do I start. Parking is very limited with very little alternative. Restraunt comprises of about 3 items which is a real nuisance if you are here for more than 1 night and have chosen the inclusive meal option. Wifi is bad and keeps dropping out again maybe if you pay the premium price you would get better , but why should you in this day and age wifi is generally a given.you can even get high speed wifi in macdonalds for free. On a positive there was a bath . I was looking to start using premier inns as an alternative to hotels.com and considered opening a business account for collegues I think I will forget that idea.

11.09.2024

We stopped overnight to split our journey. The car park is at the back of the hotel, it would have been easier to find if there were more signs guiding guests, we weren't the only ones who went the wrong way. However, the staff were all lovely and the room was very clean. We had the evening meal and breakfast. The evening menu was very small but we had a lovely meal. Breakfast was also good quality. It was piping hot and very enjoyable. We always have a lovely stay at the Premiere Inns, however, this is definitely one of our most favourite stays. We will be back. Thank you.

07.09.2024

Staying for a friends wedding. Arrived at 14.52 so all of 8 minutes before check-in opens. Rudely told check in opens at 15.00 and then had her back turned on us, so we just stood there..... For or five other couples arrived, all ignored by same woman as she sat in a little side room. Few more guests arrived before she finally deigned to grace reception with her presence. "Name?" No welcome to the Premier Inn, no hello just name. Gave name, room number, sign here. And that was it........ Location excellent for our purposes and room was standard. Service - non existent.

01.09.2024

Good hotel, but we didn't like the car park and the fact they allow anyone to park there, not just guests. When we returned there wasn't any spaces, it is also slightly remote to access from hotel and hard to find.

22.08.2024

Excellent staff and atmosphere. Rooms are small. Windows don't open so was forced to use aircon which spread dust everywhere, which was difficult as I am asmatuc. Picture shows dust build up from two days.

13.11.2022

Lovely hotel with very friendly and helpful staff.

13.08.2024

A really nice PI, easy to find, lovely friendly attentive staff who couldn’t do enough for you. It was a busy Saturday night/Sunday breakfast but the staff coped efficiently and effectively with smiles on their faces. A bit shout out to Rhi and Codie, thank you

12.08.2024

We had a great weekend here. Staff were lovely, especially Jackie who was great on the morning of our arrival. She kept the breakfast open a few extra minutes extra for our friends who were running late. All the staff were great, so helpful and friendly. The room was a reasonable size, and the air conditioning worked well (although I prefer a window!). There were a couple of things which could have been better. Firstly, was the dirty toilet in the reception area. We reported it to a staff member mid afternoon and it was still dirty when we went to dinner at 7.30. Secondly, we opted for the meal deal. We've done this many times before and always had a good meal but hadn't realised we must have stayed at a Premier Inns using pubs to provide it's food. The evening meal was cooked in-house. The choice was poor, macaroni cheese, pasta and bolognaise or fish and chips. Whilst they tasted fine the portions were small and there were no accompniments like garlic bread or side salad. Desserts were also limited to ice cream or brownie. Breakfast was very good however, with a really good choice of fruit, toast, cereals etc. The full English was cooked to order. The location is great with the town less than 5 mins walk away.

11.08.2024

We booked in overnight while we attended a wedding venue nearby.

10.08.2024

This Inn is more than premier. We’re talking Champions League level. Rhian showed us the menu and the rest is history. Cody cooked my pizza and goodness me, it was hot. No food poisoning for me (that's always a bonus). Joking aside, the service was beyond anything I could expect. I just hope I sleep as well as they approach customer service x